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Dean
Steele
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Categories:
AI (Business)
AI and work; evidence; fears; and what we can say now
September 3, 2025
Systems are becoming more capable each month; they draft; reason; and create on demand; public anxiety rises in parallel; yet…
Interjections; anthropomorphism; and customer choice; teaching chatbots to listen
August 19, 2025
Small conversational cues shape large outcomes; when chatbots use interjections such as oh; wow; aww; users report feeling heard; satisfaction…
Thinking with assistants; the cognitive cost of convenience
July 12, 2025
Generative systems lighten mental load; they also invite cognitive offloading on a scale that reaches beyond arithmetic and retrieval; the…
Answers without visits; the web’s changing bargain
June 28, 2025
People now ask systems for answers; not for lists of links; when the answer sits inside the interface the visit…