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Dean
Steele
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Categories:
Behavioural Economics
A B tests; divergent delivery; and behavioural validity; why platform experiments mislead and how to design for truth
September 21, 2025
Marketers trust split tests because random assignment promises clean inference; on social platforms that promise is fragile; delivery algorithms quietly…
Playful provocation; anthropomorphism; and brand attachment; when teasing helps and when it harms
August 17, 2025
Brands can sound more human when they engage in light teasing; the same device can also tip into hostility when…
Complaints; anger and sadness; and AI response selection; when to explain; when to empathise
August 9, 2025
Negative posts do not all carry the same action tendency; anger is high energy and seeks a cause; sadness is…